Managing consultation responses

Urban Intelligence

Published On: 20th January 2026

LB Hounslow and Chesterfield BC tested new digital tools for managing consultation responses.

  • Outcome: Hounslow reduced the time and cost of processing responses and improved consistency across consultations which freed up officer time for engagement and plan making.
  • Scale and approach: Pilot project delivered by planning teams from both councils working jointly with an external supplier and supported by service designers.
  • Technology used: The councils worked with Urban Intelligence to develop and test new response management features within the existing PlaceMaker platform.

Details are here.

Share This Article

All Tags

EV charger [photo: unsplash]

Home electric vehicle charging

On 21 October 2026 the GPDO (Amendment) (No. 2) Order 2026 will extend Part 2, Classes D and E, to ...

Matthew Pennycook MP

Development viability issues

Housing Community Summit, Liverpool, 9 September 2026

The Housing and Planning Minister Matthew Pennycook MP acknowledged in a speech the ...

UDL Video library

More information for members

We have made available three additional links to information in our website Resources facility in the 'Other' section.

They are ...

[ More ]
NPPF August 2026 AI

Key policies in the NPPF

The following is a blog recently written by the lawyer Simon Ricketts which is intended to help developers to get a planning application approved.  It is helpful for London Forum's members to understand parts of the new NPPF and for considering its ...

[ More ]
  • Annual General Meeting 2026

    📆 Wed 28th October | 18:30 - 20:30
    🚩 77 Cowcross Street, EC1M 6EL (map)
    Wednesday 28 October 6.30pm at The Gallery, 77 Cowcross Street, EC1M 6EL Notice is hereby given to member societies of the 2026 AGM of the London Forum of Amenity and Civic Societies. Doors open for networking, drinks and nibbles from 6.00pm. Please book your place(s) using the booking facility ( https://www.londonforum.org.uk/events/agm-2026#booking ). Agenda Welcome and Introduction  Approval of the Minutes of the AGM of 16 October 2025, available here ( https://www.londonforum.org.uk/agm-papers/ ) Chair’s Report – Chair Michael Jubb Financial Report – Treasurer Ali Dezyanian  Approval of the Annual Report and Accounts for 2025-2026, available here ( https://…

Featured Pages