Housing Secretary Michael Gove has demanded answers and action from Orbit Housing, Lambeth Council, Hackney Council and Notting Hill Housing after the Ombudsman found severe maladministration in their handling of complaints. They follow eleven other providers to have faced severe maladministration findings. More details here.
Michael Gove said “Housing providers will have nowhere to hide once our Social Housing Bill becomes law early next year. A beefed-up Regulator will have the power to enter properties with only 48 hours’ notice and make emergency repairs with landlords footing the bill.”